Salesforce is a cloud computing platform that helps over 150,000 businesses with customer relationship management (CRM). Although the software is most often cited for its impressive CRM capabilities, it can also help streamline many aspects of the business, including management, human resources, and procurement.
Salesforce Pain Points: Why You Might Need a Salesforce Consultant or Developer
Businesses looking for Salesforce professionals likely understand the value of the software. However, businesses new to the Salesforce ecosystem or seeking upgrades face several pain points, including implementation, configuration and customization, management, and cost efficiency.
When adapting to new software like Salesforce, implementation is the first and often most challenging pain point businesses face. Before using the system, companies new to the ecosystem must develop a clear strategy for usage and adoption while ensuring that employees are capably trained in the software.
Salesforce software promotes easy configuration, which paradoxically invites a host of pain points. The very ease of configuration means businesses are faced with endless options for tinkering with the system. But the best way to customize the software for your unique business may need to be clarified.
Implementing, configuration, and customization challenges require astute management from a qualified Salesforce consultant or developer, yet most businesses still need an expert on staff.
